Billpay

BillPay is a secure and reliable payment solution for any organisation that wants to automate the collection
of payments through a number of channels, enabling reduced administration costs while providing added benefit of consolidated reporting on every payment made.

Payments by PhonePay (IVR)
Customers can pay their bills or outstanding accounts using the convenience of any phone, at any time of
the day or night. Payment information is entered through any touch-tone phone keypad. The traditional telephone offers a ubiquitous, low cost and very simple way to encourage your customers to pay their outstanding invoices in a timely and expedient manner.

Payments via the Internet
Customers can also pay their bills, using their credit card, through a simple to use, secure hosted payment page. No programming required! All you need is a single hyperlink from your website which takes your customers straight to your branded payment page. BillPay phone and web payment systems are totally integrated making the payment experience simple, consistent and extremely user friendly.

Payment Administration and Reporting
All BillPay customers have secure online access to Dialect's Merchant Administration (MA), an easy-to-use, comprehensive reporting and administration application. As BillPay is a complete payment system, MA
enables you to print reports, view transactions and perform refunds for all payments completed, whether they occurred by speech, touch-tone (IVR) or web.

An additional report on all transactions and phone call usage is emailed weekly or daily, if required. This report can be easily imported into your existing financial applications making reconciliation over invoicing periods as simple as possible.